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FAQ

How can I place an order through the site?

It is highly recommend that you first sign up for our newsletter for updates on news and sales.

From there, you can browse the different items on the site, and choose an item of your choice. Remember to select a size and then add the item to your basket.

When you are finished collecting items into your basket, you will be directed to checkout. Make sure to fill out your information correctly,

such as: street address, apartment number,Zip code, phone number and email address. Now all that’s left is to choose the payment and the package will be on its way to you!

How can I return/exchange items?

You may exchange a piece that is the wrong size for another of the same style, If your requested size is not in stock we will ship it at

the earliest moment ,you may also exchange it to a different product. Purchaser agrees to cover the cost of shipping back to us.

If you wish to get a refund please contact our customer service center ([email protected]) within 14 business days from the day that

you received the items. Ensure that the item is new and was never used, the label and cable tie must be intact upon return.

Can I receive money back on items that I bought?

You can receive your money back on items that you bought, on the condition that you contact our customer service center within 14 business days from the day you received your items, and that the items are still in their original packaging.

Can I return items that I bought on sale?

 
You can return items that you bought on sale, on the condition that you contact our customer service center within 3 business days from the day that you received the items, and that they are still in their original packaging.

Credit can be issued on the website, if you would like to receive a refund then 5% will be deducted from the transaction amount.

Do you have a physical store that I can go to?

We are a friendly easy-to-use internet store and we are available to assist you and answer any questions.

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